Job Details

Assistant/Associate Director of Advising: Tickle College of Engineering - UTK

Position Number: 6238282
Location: Chattanooga, TN
Position Type: Academic Advising

Assistant/Associate Director of Advising: Tickle College of Engineering - UTK
Knoxville, TN, United States

Job Identification: 3057
Job Category: Student Services
Posting Date: 05/19/2025
Job Schedule: Full Time
Locations: 863 Neyland Drive, Knoxville, TN, 37996, US (On-site)

Job Description
The Assistant or Associate Director position assists in the management of Tickle College of Engineering (TCE) undergraduate advising team, an academic unit that supports TCE undergraduate students by focusing on undergraduate student advising, academic success, retention, and progression towards graduation. The level of the role of Assistant or Associate Director will work to develop, implement, and maintain academic planning programs for TCE undergraduate students. The Assistant/Associate Director directly supervises Advisors on the advising team and is responsible for TCE new advisor training in conjunction with campus new advisor onboarding. This position is responsible for disseminating information about admission requirements for current and prospective TCE students, evaluating admission eligibility, and ongoing analysis of student status within the college. The Assistant/Associate Director helps the Director to analyze student data and provide statistical trends regarding retention and graduation of UG students, which helps guide data-driven decisions. Working with the Director, the Assistant/Associate Director helps to create, coordinate, and oversee retention efforts in conjunction with the college offices. The Assistant/Associate Director serves as a resource for faculty and staff in understanding / interpreting university policies and curricula (DARS) and the related impact on the student population.

Responsibilities
Supervision & Administration

Directly supervise the Academic Advisors-setting goals, monitoring performance, and conducting annual reviews.
Provide day-to-day leadership for the advising unit and serve as acting lead in the Director's absence.
Oversee recruitment: sit on advisor hiring committees, lead searches when requested, and co-hire student staff.
Coordinate ongoing training, professional-development events, and regular staff meetings to foster continuous improvement.
Interpret and communicate university/college academic policies to advisors, students, faculty, and staff.
Develop and update advising resources each year (website content, degree audits, transfer pathways, etc.).
Create assessment tools with the Director, analyze advising data, and drive evidence-based program enhancements.
Support planning and management of the advising departmental budget.
Champion effective use of CRM and student-facing technologies, training staff and managing system updates.

Advising

Provide comprehensive academic advising for undergraduate engineering students, including end-of-term reviews, probation counseling, four-year plans (co-op, ROTC), pre-health, and honors pathways.
Lead or support orientation programs for first-year, transfer, and international students.
Advise campus-wide transfer students and help develop individualized study-abroad plans.
Guide students through the Volunteer Experience model-self exploration, career exploration, and experiential learning.
Respond promptly to detailed advising inquiries via appointments, email, and phone.

Administrative

Serve on college and university committees, search teams, and special projects as assigned.
Represent the advising unit in professional organizations (e.g., TennACADA, NACADA) to stay current on best practices and expand institutional networks.

Qualifications
Assistant Director level

Required Qualifications

Education: Master's degree in any field
Experience: Minimum 4 years of experience in student services or academic advising with proven managerial and supervision experience.
Knowledge, Skills, Abilities:
- Excellent oral and written communication skills.
- Proficient user of technology (Office Suite, Google Drive, etc.)
- Ability to communicate effectively with diverse groups.
- Must exhibit passion for helping students plan their academic careers.
- Ability to supervise staff
- Sound judgment
- Ability to multitask
- Demonstrated commitment to student success, access, and inclusion

Applicants must be legally authorized to work in the United States on a full-time basis without need now or in the future for sponsorship for employment visa status.

Preferred Qualifications

Education: Master's degree preferred in college student personnel, higher education leadership, or counseling.
Experience:
Knowledge, Skills, Abilities:
- Knowledge of federal and university policies and procedures (FERPA, Title IX, etc.)
- Knowledge of student information systems (Banner, DARS, Canvas, Navigate, etc.)
- Knowledge of advising theories and best practices (NACADA core competencies and values)

Associate Director Level

Education: Master's degree in any field
Experience: Minimum 6 years of experience in student services or academic advising with proven managerial and supervision experience.
Knowledge, Skills, Abilities:
- Excellent oral and written communication skills.
- Proficient user of technology (Office Suite, Google Drive, etc.)
- Ability to communicate effectively with diverse groups.
- Must exhibit passion for helping students plan their academic careers.
- Ability to supervise staff
- Sound judgment
- Ability to multitask
- Demonstrated commitment to student success, access, and inclusion

Preferred Qualifications

Education: Master's degree preferred specifically in college student personnel, higher education leadership, or counseling.

Work Location

Location: Knoxville, Tn
Onsite

Compensation and Benefits

UT market range: 12
Anticipated hiring range: Assistant 70-75k, Associate 80-85k
Find more information on the UT Market Range structure here
Find more information on UT Benefits here

Application Instructions

To express interest, please submit an application with the noted below attachments.

Resume
Cover Letter
List of 3 Professional References

About The College Since 1838, the Tickle College of Engineering (TCE) has been committed to graduating students who are ready to thrive in and contribute to the State of Tennessee, the nation, and the world. Programs spanning most major engineering fields are offered, with several nationally ranked among the top 30 of all public institutions. Many of our graduates have risen to top positions in industry, government, and academia, including nine astronauts who have risen, spending a collective 1,000 days (and counting!) in space: About the Tickle College of Engineering

About Us
The University of Tennessee, Knoxville, has shaped leaders, changemakers, and innovative thinkers since its founding in 1794. The university is home to more than 38,000 students and 10,000 statewide employees-the Volunteers-who uphold the university's tradition of lighting the way for others through leadership and service.

UT Knoxville offers over 900 programs of study across 14 degree-granting colleges and schools. As Tennessee's flagship land-grant university, its footprint spans the entire state. The university holds the highest Carnegie classification for research activity and has deep partnerships with industry leaders and the US Department of Energy's largest multidisciplinary laboratory, Oak Ridge National Laboratory.

The Knoxville campus serves and recruits for UT Knoxville, including the Institute of Agriculture and the Space Institute, as well as the UT Institute of Public Service.

UT Knoxville considers its employees its number one asset. With values that focus on work-life balance, compensation, and innovation leadership, all Vols are supported to advance professionally. Employees have access to career development and coaching, continued education, and an extensive list of development and training possibilities. The Volunteer employee experience implements structures and practices that attract and retain a diverse community and that support a culture where everyone matters and belongs.

The university holds a strong commitment to its land-grant mission of learning and engagement, with a tradition of service and leadership that carries that Volunteer spirit throughout the state and around the world. It has been ranked nationally as "Best Employer for New Graduates," "One of America's Best Large Employers," and "Best Workplace for Women," and has been designated as "Best Place for Working Parents" by Forbes Magazine.

Apply today and join the Tennessee Volunteer community!

To apply, visit https://fa-ewlq-saasfaprod1.fa.ocs.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_1/job/3057/?mode=location