Job Details

Human Resources Assistant, Compensation - UT System Administration

Position Number: 6449703
Location: Chattanooga, TN
Position Type: Human Resources

Human Resources Assistant, Compensation - UT System Administration
Knoxville, TN, United States

Job Identification: 4397
Job Category: Human Resources
Posting Date: 08/05/2025
Job Schedule: Full Time
Locations: 400 W Summit Hill Drive, Knoxville, TN, 37902, US

Job Description
The HR Assistant is responsible for providing outstanding customer service to all levels across the UT System, managing compensation and DASH position maintenance requests, maintaining departmental workflows and email communications, performing data entry in DASH, and supporting a variety of general HR functions.

Responsibilities
Specific duties and responsibilities include, but are not limited to, the following:

Customer Service

Provide prompt, courteous, and knowledgeable customer service to employees, leaders, and compensation partners across the UT System.
Maintain and monitor departmental workflow and shared email inbox, ensuring timely responses and resolution of inquiries.

Guidance and Support

Provides guidance to departments on how to accomplish position set up for their desired outcome.
Understands different types of positions and applies best practices and knowledge base to set up positions correctly.
Troubleshoots issues and errors with departments, bringing issues and potential explanations/solutions to manager.
Provide work direction to student assistants/interns.

Documentation and Training

Creates help documentation/training on position changes and Compensation HUB content.
Assists with edits and updates on UT HUB and UT System websites.

Data Management and Integrity

Process and track compensation and DASH position maintenance requests with accuracy and efficiency, while maintaining data integrity by reviewing and correcting errors.
Maintains UT System HR department file structures in OneDrive and Teams.

Process Improvement and Collaboration

Collaborate with HR team members to improve processes and ensure compliance with university policies and procedures.
Provide position data/workflow expertise/knowledge on DASH related projects.

Qualifications
Associates degree plus applicable HR experience to be gained on the job or as part of an internship experience or, two years of office or administrative experience that included HR responsibilities, or an equivalent combination of education and experience. Experience working in Microsoft applications (word, excel, teams, etc.)

Additional skills, experiences, and qualifications include:

Strong customer service and communication (written and verbal) skills
High attention to detail and organizational and time management skills
Ability to learn new software and advance existing software skills.
Ability to maintain confidentiality.
Ability to work independently and take initiative.
Ability to manage multiple priorities in a fast paced environment.
Ability to perform research and offer effective recommendations.

Preferred Qualifications

Bachelor's degree. PHR, SHRM-CP or CCP Certification. Experience in a human resources setting. Experience working in higher education. Experience entering data into an HRIS system.

Additional skills, experiences, and qualifications include:

Knowledge of human resources practices, principles and applicable federal/state laws/regulations.
Basic knowledge of HRIS platforms.

Application Process

For full consideration, applications should be accompanied by a letter of interest, a resume, and three professional references. Review of applications will begin immediately.

Benefits and Compensation

Compensation for the position is budgeted for $24.04 - $26.44 per hour depending on experience and qualifications.

The University offers a comprehensive benefits package that includes excellent healthcare and tuition benefits for employees and their families, generous retirement benefits, a wide variety of professional development opportunities, supportive work and family benefits and much more. Additionally, Tennessee residents do not pay a state income tax. For more information on the University of Tennessee's benefits, visit https://hr.tennessee.edu/benefits/

About Us
The University of Tennessee System is the state's oldest higher education institution and preeminent public university. The UT System is comprised of campuses at Knoxville, Chattanooga, Pulaski and Martin; the Health Science Center at Memphis; and the statewide Institute of Agriculture and Institute for Public Service. With a presence in each of Tennessee's 95 counties and through the combined force of education, research and outreach, the University serves students, business and industry, schools, governments, organizations and residents statewide.

To apply, visit https://fa-ewlq-saasfaprod1.fa.ocs.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_1/job/4397/?mode=location